Welcome to the Help & Support page for Best Mortgage Tools. We’re here to ensure you have a smooth and effective experience using our mortgage calculators and financial planning tools. Whether you’re just getting started or facing a technical issue, this guide is here to assist you.
1. Getting Started
Our tools are designed to be intuitive and informative, even if you’re not a financial expert. Here’s how to get started:
Choose a Tool:
Select a mortgage calculator, refinance estimator, or affordability tool from our menu or homepage.
Enter Your Details:
Fill in key information such as home price, interest rate, loan term, and more.
Review the Results:
Instantly see estimated monthly payments, amortization breakdowns, and helpful visual charts.
Adjust and Compare:
You can modify inputs to compare different financial scenarios and make better-informed decisions.
Tip: Hover over tooltips or info icons in the calculators to understand specific terms or fields.
2. Troubleshooting
If you’re encountering issues while using the site, try the following solutions:
Tool Not Loading or Working Properly
- Refresh the page or try using a different browser.
- Make sure JavaScript is enabled in your browser settings.
- Clear your browser cache and cookies.
Slow or Lagging Tool Performance
- Check your internet connection.
- Try accessing the tool from a different device.
- Disable any browser extensions that might be interfering.
3. How to Suggest a Tool
We love hearing from users! If you have an idea for a new calculator or would like to see additional features added to an existing tool:
- Send us your suggestion via email at contact@bestmortgagetools.com
- Include a short description of the tool or feature you’d like to see.
- If possible, let us know how it would help you or others.
Your feedback helps shape the future of our platform, and we review every request carefully.
4. Support Contact Details
If you couldn’t find what you were looking for, or still need help, don’t hesitate to contact us:
Email: contact@bestmortgagetools.com
Website: bestmortgagetools
We aim to respond to most inquiries within 24–48 business hours.